Warranty & Claims

Our Commitment & Warranty

District Eight warrants to you, the original buyer, that goods shall be free of defects in material and/or workmanship attributable to manufacture for a period specified in the warranty details below. Damage resulting from improper handling after merchandise is received or from exposure to weather or extreme atmospheric conditions is not covered by the District Eight warranty. Warranty is subject to normal use under normal conditions.

Effective with products purchased on or after June 1, 2015.
The warranty information stated at here is for furniture purchases made from District Eight Design
2-year domestic use warranty
District Eight offers a 2-year warranty from date of delivery against manufacturer’s defects. Qualified defects will be repaired or replaced at company’s option, at no cost to the customer. Commercial use includes office, home office space, restaurants, professional buildings and any non-residential space.

 

We are looking for collaborators, who can bring their sense of design and craft.

Please forward your portfolio and CV to: info@districteight.com

Currently looking for an INTERIOR STYLIST (Showroom Design, Art Direction, Research). Click here for full job description.

ABOUT OUR WARRANTY
The exclusive District Eight warranty is available only to you, the original purchaser, and becomes effective with your delivery date.
District Eight will repair or replace at our discretion any piece of furniture that is defective in material or workmanship under terms and conditions outlined here. If District Eight determines that a repair is impractical, you will be furnished a substitute of the same or similar color, design, and quality.
CLAIMS PROCEDURE
First and foremost, should you notice a manufacturing defect, it is important that you promptly notify the District Eight sales and marketing team.
To exercise your rights under this warranty, you must submit the original invoice number, date of damage or defect, product code and description, evidence of damage (photo or video) and how it occurred via the claims form.
For your convenience, there are a number of ways you may contact us: in writing, via fax, email or online as follows:
info@districteight.com
(+84) 28 38 170 310